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alexliu · Joined: Jul 28, 2008 Posts: 5

anyone using raybox av 6.5? i have tried the new RPSkyline Feature with realtime reflection shader, but when i hit the render button, i have the following message: cannot find shader, "maxenvironment", background and cannot render....Any idea? Many thanks for your help....

DarkSchneider · Joined: Jun 30, 2005 Posts: 50

It looks like it can not find maxenvironment.sl I've never heard of this one before so it must be new search for the file in your installation.

alexliu · Joined: Jul 28, 2008 Posts: 5

hi Dark Schneider:

yes it is fixed now, ARTVPS support help me to solve the problem...very good....

thanks for your reply...

Alex

Pepster3D · Joined: Aug 22, 2006 Posts: 33 Location: NJ, USA

Would you mind posting the solution for the rest of us? That would be great to hear what ART VPS told you how to fix the problem. Thanks.

alexliu · Joined: Jul 28, 2008 Posts: 5

hi Pepster3D:

There is a file called maxenvironment.sl in your installer disk, you need to copy it into your max's plugins directory...You cannot put it into a sub-folder...

hope this help any user with this kind of problem....

by the way, any art-render users? can you share your experience and work flow....

cheers

Alex
Delta

Pepster3D · Joined: Aug 22, 2006 Posts: 33 Location: NJ, USA

I can't find a file called "maxenvironment.sl". I downloaded the 6.5 update from ARTs website. In their installer they only have 3 files to put into my plugins folder. skylight.sl, boxlight.sl, and rpmax.dlr. I am using Max 2009, 64-bit. I never got an installer disc.

Do you think I'm missing any other files? Guess I'll e-mail tech support and ask for that file. I am also getting an error "cannot find shader maxenvironment, background" when I try to render with the "flat ground mode" checked off in the skylight. When I uncheck that, I don't get the error.

Pepster3D · Joined: Aug 22, 2006 Posts: 33 Location: NJ, USA

I just got that missing file from support. Apparantly the update they had on their website was missing a file or two. I told them it would be helpful to their customers if they would send out an e-mail stating that the software builds in their website downloads were incorrect and they needed an update. I guess I had downloaded an earlier build of 6.5 but I had no idea since they didn't update their customers with the new information. Confused

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